J. Joseph Inc.

 The Scenario:

New Product Requirements:
The company's existing LMS product was not meeting the needs of the customer and there was an urgent need for developing a product in a Microsoft environment with complete feature set.

What was the customer seeking?
The company was seeking a vendor with vast experience in Product Design and Development, with extensive business process knowledge, strong technology background, and with cost effective U.S. based and offshore services.  A strong background in e-learning and education was a required key competency.

The Objective:
Define, design and develop new product in Dot Net architecture which would be easily maintained and supportable with the following features:

• Complete organizational hierarchy
• Ability to launch SCORM based content
• Complete classroom registration and management features with waiting list capability
• On-line payment capability
• Interface with existing finance and budgeting systems
• Course catalogue by business area, functional area, etc.
• Certification courses
• Employee training history
• Group registration
• A view for employee, administrator and managers
• Complete product pricing and discount support
• Instructor management with expertise tracking
• Multiple language support

The Approach:
J. Joseph Inc. provided experienced process and functional experts to define requirements.  J. Joseph Inc. designed the processes for managing and delivery of learning content and assessments.  The methodology followed is:

• A rapid prototype to demonstrate the complete functionality of the entire project
• Detailed systems requirement document (SRS) was crated and approved
• A detailed design document was prepared
• Development
• Testing
• Customer approval

 Highlights:

• Product roll out started within two months
• Multiple teams supporting the organization was simultaneously developing the other feature sets to meet the urgent needs of the customer
• Creation of test environments for the application
• J. Joseph Inc. took the responsibility to meet the process requirements of the customer through constant interaction and mid term deliverables
• Worked as a integral part of the core customers team to develop the product

 Value to Customer:

• Customer is saving 50% on planned product development cost as compared to on-site cost.
• Customer is provided with industry and process knowledge and vast experience in product design
• Complete exhaustive documentation for maintenance of the application